🗓️ When plans change, Supporters can cancel their RSVP via the volunteer schedule or the registration email.
Volunteer Schedule
Step 1: Access your Volunteer Schedule
Click Menu
You will see your name, email, My volunteer schedule, Contact organization, Account, Log out in the Menu dropdown
Select My schedule from this list
Step 2: Find the event you want to cancel your RSVP for
Step 3: Select 'Cancel' for the event you can no longer attend
Registration Email
Step 1: Find the registration email for the event
Hint: Search your Inbox for "You've signed up!" Then find the email that corresponds with the event you'd like to cancel
Step 2: Click 'Cancel RSVP' in the email.
FAQs:
After cancelling my RSVP, how can I sign up for a different shift?
After cancelling my RSVP, how can I sign up for a different shift?
You can sign up a for a new shift by clicking on the event from your Volunteer Schedule. If the event has upcoming shifts, you will see the sign up form.
You can find a new event to sign up for on the Mobilize.us feed.
I didn't cancel my RSVP, but my registration was cancelled. What happened?
I didn't cancel my RSVP, but my registration was cancelled. What happened?
There are a few possibilities:
Anti-phishing software could have pre-clicked the 'Cancel RSVP' button in an email.
Is it possible that your organization is using anti-phishing software for your emails? We think they're a great tool to ensure a level of cybersecurity, but they do have the habit of pre-clicking on links in emails to check for safety. To prevent this going forward, you may have to ask your email administrator to add Mobilize to your domain's allow list.
Please approve:
mobilize.us
mg.mobilize.us
track-mg.mobilize.us
The organization could have cancelled the event or your RSVP.
Please reach out the organization or host by clicking 'Email the host' in your volunteer schedule to find out more.