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Manage Volunteer Hosted Events

As an Admin or moderator, you can approve, decline or edit events submitted to an event campaign

Updated over 3 months ago

Mobilize’s event campaign feature gives volunteers ownership over their events, while still giving organizations control over what is being published to their feed. 

Configure who can approve events

When creating an event campaign, the Admin will select whether approval is required and who can approve events. Moderators can be Admins only or include selected volunteers.

  • If approval is required for event submission, the event will need to be reviewed and approved by a moderator.

  • Once a volunteer host submits the 'Host an Event' form, they will be required to verify their email if they are a Host or it is their first time submitting an event to your organization.

  • When Hosts or Trusted Hosts make new events, or edit existing events, moderators will get a notification.

Approve events from the dashboard

Step 1: Find the event

'Awaiting Review' tab: View events submitted via an event campaign that need to be reviewed by a moderator.

From this tab, you can decline the event or continue the review process.

'Awaiting Verification' tab: View events submitted but the host has not yet verified their email address. The event will move to the 'Awaiting Review' tab once the host verifies their email.

From this tab, you can decline the event before host verification

Step 2: Edit the event

All events submitted by hosts can be edited prior to approval. Any changes to the default event description will be noted with a warning emoji next to the event title. Before approving, you can make edits such as:

  • set the event to Private Visibility

  • customize or enable any automated communications

  • add a virtual link

  • add co-hosts

Step 3: Approve + Add Trusted Host (optional)

Once the event is ready, you can approve the event. There are two options:

Approve: Approves public event to be displayed on your public events feed. Sign up will be open for public and private events.

Approve + trust host: Both approves the event to be displayed on your public events feed and allows the volunteer to create and edit events in the future without needing approval. If the volunteer is already a Trusted Host, the Approve + trust host button will be greyed out.

FAQs

How can I stop receiving emails about event campaigns?

You can manage your email notifications by clicking the dropdown in the top right corner of the dashboard and clicking Account and notification settings, or by navigating to https://mobilize.us/me/settings/

How can I resend the host verification email?

Step 1: From the Events tab > Awaiting Verification tab, locate the event.

Step 2: Under the Actions column, click the drop down.

Step 3: Select "Resend event verification email"

How do I turn off the approval requirement?

The approval requirement must be turned off by an Admin in the Event Campaign Settings.

How do I review event co-hosts?

Volunteer hosts creating events as part of an Event Campaign can also invite additional contacts to host events with them.

When reviewing events that are awaiting approval, events with multiple hosts will appear in the list with the label “+X co-hosts”. Hover over this label to see the names of the additional co-hosts, or click into the event to see more details about the additional co-hosts.

How do I contact event hosts?

If a moderator needs to message all hosts of an event to request changes or ask about details for the event, using the “Contact all hosts” button in the Edit > More menu on an event will allow them to send a message to all hosts.

Who can edit events after approval?

Hosts and Trusted Hosts can edit some parts of their events according to the role permissions before or after their event is approved. Admins can edit any event after approval.

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