We refer to the integration as “VAN,” but the integration can be used with any application built on the VAN platform, including EveryAction 8, VoteBuilder, LAN, and NGP 8.

🆕 Connect a different committee:

  • Generate a key for the new committee from VAN. Make sure you specify the key to not expire, if possible.

    If you are not authorized to self-service create or manage API keys, please reach out to your organization’s VAN administrator. If you are unable to generate the key, please reach out to [email protected] or [email protected].

  • Contact [email protected] and ask us to reset the VAN connection so you can activate a new committee.

🔄 Reconnect the same committee and preserve the most recent VAN Settings:

  • Confirm the last 4 characters of the expired key and generate a new key for the same committee from VAN. Make sure you specify the key to not expire, if possible.

    If you are not authorized to self-service create or manage API keys, please reach out to your organization’s VAN administrator. If you are unable to generate the key, please reach out to [email protected] or [email protected].

  • Contact [email protected] and let us know you'd like to update the VAN API key for your organization's committee. Please provide the full key enclosed in a One-Time Secret link.

Optional: After your integration is reactivated, events and sign ups can be backfill synced. Contact Mobilize Support or your organization's Customer Success Manager.

More VAN FAQs

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