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Follow and unfollow organizations
Follow and unfollow organizations

Choose which organizations you hear from on Mobilize!

Updated over a year ago

๐Ÿ“‹ Overview

Using the follow and unfollow tools on the volunteer schedule, supporters can quickly follow organizations to stay up-to-date through weekly newsletters, and unfollow organizations they are no longer interested in receiving recruitment emails from. Previously, supporters did not have the ability to unsubscribe from specific organizations, and were only subscribed to emails after they signed up for an event.


๐Ÿ‘ "Following" an organization on Mobilize

After signing up for an organization's event, supporters will automatically follow that organization and receive their recruitment emails.

When a supporter follows an organization, they receive:

  • All communications related to events they've signed up for;

  • Mobilize Messaging emails from event hosts, if the supporter is included as a recipient;

  • The weekly organization newsletter, if enabled; and

  • Other automated email recruitment communications.

โ„น๏ธ How to "follow" an organization

To follow an organization, supporters can sign up for the organization's events or actions.

At any time, supporters can view and manage a list of their followed organizations in their volunteer schedule, like below:

Note: the follow feature only appears as an option for organizations that a supporter has previously followed, then later unfollowed. Supporters are not able to follow organizations with which they have never signed up for an event or action.


๐Ÿ‘‹ "Unfollowing" an organization on Mobilize

The unfollow feature on Mobilize allows supporters to opt out of automated recruitment communications, while still receiving notifications about events they've signed up for. When a supporter unfollows an organization, that organization still has their personal information, and the supporter still has access to any volunteer host dashboard they are using.

When a supporter unfollows an organization, they still receive:

  • All communications related to events they've signed up for; and

  • Mobilize Messaging emails from event hosts, if the supporters is included as a recipient.

โ„น๏ธ How to "unfollow" an organization

To unfollow an organization, supporters can simply tap "unfollow" on their volunteer schedule, like below:

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