How do I create a Mobilize profile?
A Mobilize profile is automatically created for you the first time you register for an event. Simply log into the same email on your browser, and you should see Menu. Click on Menu when you want to access your Volunteer Schedule and Account Settings. If you are also an Organizer, Admin, or Host with any organization on Mobilize, you'll also have quick access to dashboards through Menu.
If you're logged into an email that Mobilize recognizes:
When no registered email is detected:
How do I cancel events?
In your preferred browser, make sure you are logged into the same email address you used to register for the event you wish to cancel.
On Mobilize.us, click Menu.
Select Volunteer Schedule.
Click Cancel to cancel your registration for any event you have signed-up for.
How do I change my notifications settings?
You can set the notification emails you receive on your Account Settings page.
How do I unsubscribe from emails?
You can unsubscribe from Mobilize using the Unsubscribe link at the bottom of each email. Certain email services, like Google, allows you to unsubscribe in-app. Please note, if you unsubscribe from Mobilize emails, you will no longer receive automated event notifications.
How do I stop receiving SMS?
You can respond to any SMS you have received from Mobilize with STOP.
How do I opt-in to SMS?
If you'd like to receive SMS regarding your registered events, be sure to check the SMS Opt-In box when you sign up for an event.
Why am I not receiving emails?
If you're not receiving emails from Mobilize but would like to, please reach out to Support! We'll help you troubleshoot and stay in touch.
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