We refer to the integration as “VAN,” but the integration can be used with any application built on the VAN platform, including EveryAction 8, VoteBuilder, LAN, and NGP 8.
🆕 Connect a different committee:
Generate a key for the new committee from VAN. Make sure you specify the key to not expire, if possible.
If you are not authorized to self-service create or manage API keys, please reach out to your organization’s VAN administrator. If you are unable to generate the key, please reach out to [email protected] or [email protected].
Contact [email protected] and ask us to reset the VAN connection so you can activate a new committee.
Add the key to the field in the VAN Settings tab: https://www.mobilize.us/dashboard/yourslug/settings/van/. Configure the settings for event types to sync to VAN.
🔄 Reconnect the same committee and preserve the most recent VAN Settings:
Confirm the last 4 characters of the expired key and generate a new key for the same committee from VAN. Make sure you specify the key to not expire, if possible.
If you are not authorized to self-service create or manage API keys, please reach out to your organization’s VAN administrator. If you are unable to generate the key, please reach out to [email protected] or [email protected].
Contact [email protected] and let us know you'd like to update the VAN API key for your organization's committee. Please provide the full key enclosed in a One-Time Secret link.
Optional: After your integration is reactivated, events and sign ups can be backfill synced. Contact Mobilize Support or your organization's Customer Success Manager.