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Mobilize security tools

An overview of Mobilize's security protocols and tools to safeguard your supporter & event data

What user data Mobilize collects

When a user is added to a dashboard (as an admin, organizer, or host), Mobilize collects:

  • First and last name

  • Email address.

When a user signs up to attend an event as a supporter, Mobilize also collects:

  • ZIP code

  • Phone number (optional in most cases).

Learn more about supporter data here: Your Supporter data.


Personal & event data privacy controls

Mobilize includes product controls intended to limit unnecessary exposure of personal information and event details.

Default features:

  • Event host contact information is not public-facing; it’s only available to people who sign up for the event and to dashboard admins.

  • Attendee signup data is only available to the event host and dashboard admins (not to other attendees).

  • Host email verification: When a supporter submits a new event to an organization, they are required to verify their email address before the event can be approved or published. This helps reduce fake or abusive event submissions.

  • All event signup pages use bot detection to distinguish real people from automated abuse.

Optional features for admins, organizers, and event hosts:

  • Event hosts can choose to add a reply‑to email address on the event that is different from the email address they used to create their account, if they prefer to use a shared or role‑based inbox.

  • Event visibility can be set to Private so the event doesn't appear on any public feeds or newsletters.

  • Event location can be set to private so the location doesn't appear on any public feeds and is only sent to supporters upon signup.

  • Event registration can be closed at any time to prevent additional signups.

  • Mobilize dashboard admins have the ability to block a supporter from their dashboard and can also request a supporter be globally blocked from all Mobilize dashboards in some cases. Read more here: Block Supporter from signing up

If you believe an event or user activity involves credible threats, harassment, or safety concerns:

  • Contact Mobilize Support as soon as possible.

  • If there is an immediate safety risk, contact local authorities first.

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