🗣️ Are you looking for a community of organizers to bounce ideas off of? What about a space to connect with organizers and share best practices? Well, look no further!
Introducing Movers & Shifters—a dedicated Slack organizing community created to help organizers connect, collaborate, and share knowledge. Join the community today.
Week of 6/1
Manage your email notifications
A new set of updates to our notification management features make it easier for supporters, organizers, and hosts to control which emails they receive from Mobilize.
The next time you unsubscribe from a Mobilize email, we'll show you a brief description of the email(s) you've opted out of, give you the option to resubscribe to it, and allow you to manage more of your notifications directly on the page.
If you'd like to update your notifications, go to any Mobilize email, click on the "unsubscribe" link at the bottom of the page.
Week of 5/10
Message hosts and attendees in event campaigns
Our newest messaging features make it even easier for you to communicate with hosts and attendees instantly. Now, you can email all hosts and attendees of an event campaign. Use this feature to send hosts of upcoming events instructions or FAQs, or to recruit attendees of past shifts.
Simply go to your event campaign and select one of the messaging options in the upper-righthand corner:
Then, choose between hosts and attendees of upcoming or past events, configure the rest of the message, and hit send!
Week of 4/26
Help your supporters find events by using default tags in your event campaigns
Applying tags to your events helps your supporters find events they're most interested in by using the filters at the top of your events feed. Now, you can apply tags to volunteer hosted events by setting default tags for an entire event campaign.
The tags cannot be removed or altered by hosts, which helps you maintain consistency across your events. Try it out in the Event Campaigns section in your dashboard!
Week of 4/19
Mobilize is helping supporters find new ways to take action
Over the last few weeks, we've released a number of updates aimed at helping supporters discover new events and actions, whether they've come from Google Search, visited Mobilize.Us, or landed on a page for an event that has ended.
A new free-text search allowing supporters to search for events on your feed and Mobilize.Us using keywords in the event title or description. Try it out!
Improvements to increase the ranking of events and feeds in Google Search and other search engines
New landing pages for popular tags and event types have been added to help supporters on Mobilize.Us discover events for causes they care about
Event suggestions have been added to the bottom of all event pages, including events that have ended. This change increased signups by 2% in testing!
Odds & ends
Admin users can now restore deleted events from the Mobilize dashboard via the 'Deleted' tab on the Events list. Any signups cancelled due to the event's deletion will remain cancelled.
🐛 Bug Fixed (VAN Integration): RecruitedBy and CanvassedBy data entered in VAN for a signup will no longer be modified or removed when a signup is updated in Mobilize. Signup updates are synced to VAN whenever a volunteer checks in for a shift or responds to the post-shift survey, or when an organizer or volunteer host updates the signup in the Mobilize dashboard.
Week of 4/5
🔽 Custom fields now support "dropdown" as a field type
You can now create "dropdown" custom fields, allowing you to specify a list of options that a supporter can choose from when responding to an additional question on your signup forms. This field type is perfect for asking a supporter for the name of their local affiliate, their voter registration status, the number of postcards or packets they need, or even their favorite animal! Learn more about custom fields with our video walkthrough.
Odds & ends
By popular demand, Postcard Writing has been added as a global Mobilize event type. Don't forget you can always use tags to help supporters discover events relating to a specific theme or type of activity.
Week of 3/29
📅 More signups through event suggestions on every event page
Event pages that have the "Sign up for other events and actions" setting enabled will start having suggestions at the bottom of the page. Only events and actions that are eligible to be shown in the promoting orgs feed will be included in the suggestions. The suggestions are projected to drive around ~2% of signups.
Week of 3/15
💬 Capture supporter's stories and more with our new "Long answer" custom field type
Custom fields can now accept long answers with our new custom field type. For example, you might create an interest/pledge form and add a long answer custom field to capture stories from your supporters. Capturing supporter stories increases an organization's power in communicating the values, purpose, and urgency of their mission, and can be helpful in creating powerful 1:1 relationships between an organizer and the supporter. These long answer custom fields can also be used to capture long-form questions for tele-townhalls or panel events! Learn more about custom fields
📣 Create quick social sharing actions to help spread the word about your cause on Twitter and Facebook
Create a Social Media Campaign online action and have supporters easily share your message in a matter of seconds. Choose your platform, craft your post content, and we'll do the rest. To get started, create a new Online Action and select the "Share post on social media" option under "Action settings". For more on online actions, watch the video tour.
Week of 3/7
📋 New automated check-in emails allows supporters to check-in up to one-hour before in-person events
You can now enable an automated event check-in message for any in-person events. Supporters will be sent an email one hour before the event starts reminding them of the event's location and asking them to check in when they arrive. Supporters checking in through this automated email will be marked as "attended", reducing the need for data entry after the event! Learn more in our guide to Mobilize automated communications. For virtual events, see automated check-in for virtual events.
Week of 2/22
❤️ Give supporters more ways to take action with pledges and interest forms
Pledges and interest forms, like online actions and petitions, are a great way to engage your supporters with "bite-sized" actions that they can take online immediately. Pair these quick online actions with Mobilize automated engagement features like event suggestions and post-signup donation asks to help supercharge your impact. Pledges can also appear in your weekly automated newsletter or assign an activist code in VAN. To get started, simply select "Pledge or interest form" when creating a new event.
You can now specify a pre-filled subject line and message for the email that supporters will send to targets when configuring a "send-email" online action.
Week of 2/15
🧮 Goals for petitions and online actions can now be customized or set to increase automatically
You now have even more control over how goals are displayed to your supporters on your online actions. When you are editing or creating a petition or online actions, you can now choose whether to display the supporter count and goal on signup pages. By default, Mobilize will automatically increase the goal in small increments to help motivate supporters to take action, or you can specify a custom goal to display instead.
Week of 2/8
🏷️ Set a VAN Activist Code for individual events and petitions for easier list building in EveryAction
You can now decide whether supporters signing up for an event, taking an action, or signing a petition on Mobilize should be synced to VAN as event attendees or have a VAN Activist Code applied instead. Using an Activist Code allows EveryAction customers to more easily build a list of supporters who have taken a specific action on Mobilize, while reducing the number of "events" created in VAN for low-lift actions like petitions. You'll find the new Activist Code sync option under "Customize VAN Settings" when creating a new event, petition, or online action. Learn more about our VAN Integration →
Week of 1/18
🕐 Weekly Office Hours for all Admin and Organizer users beginning Tuesday 1/19
Mobilize will be offering a space for folks to ask the Mobilize team questions, learn about new features, and hopefully drive a peer to peer learning experience. Here's how to join!
Mobilize updates in 2020
Week of 12/7
✅ Custom Fields can now be made mandatory on event signup forms
When creating an event you can now choose to make a Custom Field required during the event signup process! This will help you better capture critical pieces of information from supporters
✉️ Volunteer hosts can now message their past attendees
To help maintain momentum following the 2020 election cycle, volunteer hosts can now message their past connections (supporters who have attended one of their events in the past) right from their dashboard. This empowers volunteer hosts to recruit for their own events, and boosts retention by keeping supporters engaged with groups that they are familiar with.
Week of 11/30
Mobilize joins the EveryAction family!
Read more about how we got here and what's in store for the future on our company blog.
Week of 11/9
Odds & ends
🐛 Fixed a VAN integration bug which caused some signups to appear in a different shift time in VAN if a timeslot is added to an existing non-GOTV Mobilize event before or between pre-existing shift times on the same day.
Show both start and end times on event details page for events with only one shift time, and improve the display of events where the times are different on different days
Make “Link to join” and information on joining a virtual event more prominent in the calendar invites that are sent to registered attendees automatically
Week of 11/2
Election Day! 🗳️🇺🇸
Week of 10/26
Small changes and fixes
Improved the ordering of events on the volunteer’s public schedule (accessed through "Menu" > "My volunteer schedule" when logged in)
🐛 Bug fix: Fixed an issue preventing in-progress shifts from being shown on the volunteer’s record in the dashboard
🐛 Bug fix: Filtering an events feed by State now returns virtual events with a location in that state as well as in-person events
Week of 10/19
⏭ Use feed searches in custom event suggestions to create a personalized set of recommended events
Now you can configure a dynamic list of events to display to supporters after they sign up for an event, or in your weekly automated newsletter. Suggestions can be generated based on the same criteria that can be used to search your Mobilize feed (including tags, event campaign, event type, date range, location, and more!), so they're perfect for:
Weekends of Action (date range search)
GOTV (campaign search)
Recruiting for training events (event type search)
When you include a feed search in your custom suggestions, we'll personalize the results for each supporter, showing them the most relevant results based on information like their location and past attendance history. Learn more
👩🍳 Add specific events and actions to your weekly automated newsletter
Now you can add up to six specific events and actions to your Weekly Automated Newsletter, just like customizing the event suggestions for an individual event. You can also add any pre-filtered “feed link” to populate the suggestions dynamically based on tags, event campaign, event type, or other criteria! Learn more
If you are logged in as the host or co-host of an event or online action, you will now see an “Edit event” link on the public-facing event page. Click the link to go straight to the editing page on the dashboard for that event. Cool, huh?
🐛 Fixed a bug preventing some partners from requesting promotion from certain above-the-wall/non-aligned partners
Week of 10/12
🤝 With co-hosts, multiple organizers or volunteer hosts can manage signups and receive notifications about an event
Event creators can make other users or volunteers co-hosts of their events, making it easy to share event planning, recruitment, and volunteer management responsibilities with a co-worker or volunteer without changing their permission level. Replies to chats and event registration emails will now be sent to all event hosts. To learn more, read our guides on co-hosting and co-hosting for volunteer hosts.
♿︎ Event pages display event accessibility information and contact information more clearly
Accessibility notes provided by the organizer during event creation are now displayed more prominently on the event details pages, along with information about how to contact the organizer for questions or accommodations. Supporters can also search Mobilize or any partner's feeds for events that meet ADA standards, according to the event host.
🙋🏿♂️ The Volunteers tab in your dashboard is now the Supporters tab, and includes more information about social connections and filters to help you identify highly-engaged supporters
Changes to the Supporters (formerly Volunteers) view include:
Displaying total number of signups as well as bring-a-friend referrals for each supporter. These values can be filtered on as well.
Each supporter’s location (City, State, Zip) is displayed and is filterable
The first and last signup/action dates for each supporter let you see who is new to your organization!
This is just the start of the changes to provide more insights into your supporters in the dashboard. If you have feedback or ideas about what would be helpful for your team, let us know!
📋 Event creators can now export signups for a single timeslot
You can now export signups for an individual timeslot on the details page for that timeslot. Navigate into an event, and then select a time, and the button will appears above your list of attendees.
To protect the privacy of event hosts and organizers, we no longer provide the host's phone number to attendees on their volunteer schedule or in automated communications. As always, event attendees can use "Contact the host" buttons or the reply-to function in registration and reminder emails, or the event’s group chat (where enabled) to get in touch with the organizer or other attendees.
Same Mobilize, new logo! Read about our new look on our blog
Week of 9/28
👨🎓 Add a training event link on the Event campaigns > Settings page to increase volunteers attending your volunteer host training by up to 75%.
Organizers recruiting volunteer hosts can now specify a "training" event that mobilize will automatically suggest to supporters when they express interest in hosting an event. Over the past few weeks this has increased the number of people attending trainings by 75%. We will also soon automatically recruit for training events after a host makes an event, after they commit to host online, and in a few other spots. Learn more
👉 Event creators can now choose the events shown to supporters after they sign up for an event or online action
Hosts can now select up to 6 events to appear wherever events are suggested to supporters who signed up for that event (for example, in the dialog shown after signing up, the post-event feedback email). The suggested events can be private or public but must be something your organization promotes or owns. This is a great way to chain multiple events or actions together! Learn more
Week of 9/21
📮 Automatically send event recommendations to your supporters every week with the Automated Weekly Newsletter (beta)
A weekly personalized batch of event recommendations will be sent on Thursdays to all supporters affiliated with your organization. This feature is intended to increase shifts, help supporters find ways to get involved, and help your organization regularly engage supporters without the need for complex tools. Manage or customize the newsletter in your organization's settings page (requires Admin access).
Learn more about the automated weekly newsletter
🔃 Mobilize now automatically asks volunteer hosts to add shifts to their events
For event campaigns that allow multiple shifts and are scheduled to be active for at least one week, we will now display an automatic “repeat every week for a month” option to help encourage volunteer hosts to host events multiple times. Mobilize also now sends hosts an SMS nudge after they receive positive feedback about their event, asking them if they can host again. Learn more about volunteer host recruiting
✅ Attendees of virtual events can be automatically marked as attended when they click the "join" link
Attendees can be automatically marked as Completed when they click through the “link to join” at in email reminders and the 30-mins-before SMS. This feature can be enabled in your organization’s Settings page (requires admin access)
📲 Supporters will receive a 30-minute-before SMS reminder for virtual events with a Zoom link or other "link to join"
For virtual events with a ‘link to join’ or a Zoom meeting/webinar link, an additional reminder with the link to join will be sent 30 minutes before the event. If automated check-in is enabled in your dashboard settings, supporters will be marked as completed when they click this link. Learn more about notifications
Week of 9/14
🙋🏽♀️ Empower your volunteer leaders to host events for your organizations with new “event campaigns”
The “Distributed Organizing” area of your Mobilize dashboard has been renamed “Event campaigns”. We’ve also made major improvements the volunteer host experience, added the ability to create non-discoverable campaigns, and added features to automate host recruitment of volunteer leaders! Event campaigns and volunteer hosting features are now available to all partners at no additional cost.
⚙️ Event creators can now customize or turn off automated communications
We’ve added additional controls to let you fine-tune your supporters’ experience. The following automated communications can now be toggled on/off for each event, including the day-before attendance confirmations and five-days-later follow-up messages. You can also add a custom message (300 character limit) to your confirmation and post-event communications. This is a helpful way to share additional events for supporters to sign up for, personalized communications, or any other helpful information! Learn more
📚 “How to prepare” text can now be pre-filled for volunteer hosts
You can now set the default “How to prepare” message for supporter-hosted events in an event campaign, to help volunteer hosts provide consistent instructions for their attendees!
🔗 Volunteer hosts can now add a "link to join" to their virtual events
Now, volunteer hosts can provide a link to join when submitting an event (for example, a link to a Zoom meeting or Google Meet), and we’ll make these links stand out in automated email and SMS reminders before the event. If automated check-in is enabled in your dashboard settings, supporters will be marked as completed when they click this link.
✅ New event types: Letter Writing and Automated Phone Bank
New "Letter writing" and "Automated phone bank" event types can be selected when creating a new event. If your organization uses our VAN integration, you may need to ask a dashboard admin to map these new types in your VAN Settings first!
Week of 9/7
✏️ Create petitions to gather signatures and support causes on Mobilize
Alongside Online Actions, Petitions are a great way to engage your supporters in low-lift asks that are more digitally based. Petitions allow you to collect signup information while sharing out your signature goal with your audience! Read more about petitions
🏋🏽♀️ New online actions let you create low-lift online opportunities for your supporters
Online actions have been expanded to include new “Action setting” options, letting you engage your supporters in new types of actions, including pledges, intake forms, and call and email campaigns. Learn more about online actions
Week of 8/31
🎦 Automatically register attendees for Zoom meetings with our new Zoom integration
The new Zoom integration automatically adds Mobilize event attendees to linked Zoom meetings and webinars, and if the meeting requires registration it automatically sends those supporters their own personalized Zoom join links. Read more
Week of 8/24
📊 Stats pages now display how many shifts are coming from friend referrals, promotions, and event suggestions
We have recently made a few additions to our Stats page, in the Sources Tab. You can now easily view how many of your supporters come from: bring-a-friend asks, automated event suggestions, and promoters. Is there any other information you would like to see in the Stats tab? Let us know!
📮 Admins will be prompted to email potential and past volunteer hosts when a new Event Campaign is created
This feature is intended to help make supporters who have committed to host aware of hosting opportunities, as well as help volunteers who have hosted in the past be aware of new hosting opportunities. Learn more about recruiting volunteer hosts
✨ Emails have been redesigned to highlight the "join link" for virtual events and other instructions
We've refreshed the look of all Mobilize emails to make them easier for supporters to read and scan! For virtual events, we'll highlight specific “join links”, including Zoom, hangouts, phone bank, text bank, or livestream links with a prominent "Join event" link that will always redirect to the latest link for the event. No more worrying about notifying attendees if you have to change the link at the last minute!
💬 Mobilize Insights 💬
Interested in getting early access to any of the features above, or providing feedback to help us make Mobilize work better for your team?
Join our Mobilize Insights research community!
Next: Explore our help center to learn more about existing and newly-released features